I'm an HCI Researcher exploring the potential of conversational AI technology to assist older adults in their daily tasks.
My research interests broadly include Human-AI Interaction, Explainable AI and Conversational Assistants for older adults with Mild Cognitive Impairment. I'm interested in studying how different approaches to explainability in AI systems engender trust in them in the context of older adults for which I primarily employ use-inspired qualitative user research methods.
I'm fortunate to be advised by Dr. Beth Mynatt (Everyday Computing Lab) and Dr. Andrea Parker (Wellness Technology Lab).
I'm also a Spring 2021 graduate of the MS - Human-Computer Interaction program at Georgia Tech. My masters research was focused on understanding the use of Conversational Assistants to support older adults with MCI for specific tasks such as medication management.
When I'm not working, I can be found attempting to learn more about astronomy and stargazing, doing yoga or volunteering at Atlanta animal shelters.
Recent News
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October 2022 | I presented our paper at ASSETS 2022 in Athens, Greece. Honored to have won the Best Paper award for our work! Here is the link to the full paper - "A Collaborative Approach to Support Medication Management in Older Adults with Mild Cognitive Impairment with Conversational Assistants (CAs)".
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September 2022 | Our paper has been nominated for Best Paper at ASSETS 2022!
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June 2022 | Our paper on Conversational Assistants and Medication Management has been accepted to be published at ACM SIGACCESS (ASSETS'22) in Athens, Greece, in October 2022.
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December 2021 | Delighted to be awarded the George Family Foundation Fellowship for Innovation in Health Systems for the year 2022.
Publications
1. [Best Paper Award] 🏆 A Collaborative Approach to Support Medication Management in Older Adults with Mild Cognitive Impairment Using Conversational Assistants (CAs). Link
Niharika Mathur, Kunal Dhodapkar, Tamara Zubatiy, Jiachen Li, Brian D. Jones, Elizabeth D. Mynatt
The 24th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS ’22), 14 pages.
2. Empowering Dyads of Older Adults With Mild Cognitive Impairment And Their Care Partners Using Conversational Agents. Link
Tamara Zubatiy, Kayci L. Vickers, Niharika Mathur, Elizabeth D. Mynatt
CHI Conference on Human Factors in Computing Systems (CHI ’21), 15 pages.
3. Sentiment analysis of the #MeToo movement using neutrosophy: Application of single-valued neutrosophic sets. Link
lanthenral Kandasamy, W.B. Vasantha, Niharika Mathur, Mayank Bisht, Florentin Smarandache
Optimization Theory Based on Neutrosophic and Plithogenic Sets, Academic Press, 2020, 18 pages.
Featured Projects
Project supported by Focus Brands -
Complete Redesign of the Jamba Juice mobile app by formulating the problem statement and using research methods and multi-stage design evaluations resulting in measurable improvements in the design of the mobile app
UX Redesign Project
Thesis Project - Designed a conversational medication "check-in" built within the Google Home for older adults with Mild Cognitive Impairment (MCI) and their care partners evaluated over a 20-week study. Collaboration with the Cognitive Empowerment Program at Emory Hospital, Atlanta
Ongoing HCC Research
Medication Assistant for Google Home
Jamba Juice App Redesign
The dPod
Designed a prototype for a mounted and bike-attachable device for food delivery bikers to manage orders, navigate while on-the-go and communicate with customers and restaurants with the help of a companion mobile app
UX Case Study
Animal Aid Shelter App
Designed a mobile app for Animal Aid Unlimited - an animal rescue shelter in Udaipur, India. Conducted user research with shelter workers, potential adopters and volunteers and presented the design to the shelter as part of volunteer effort
UX Case Study